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Campus Recruitment

Job Title:International Assistant/Customer Service
Job type:Full-time
Educational:Shenzhen/Dongguan
Recruitment:5
Release Date:2022/5/5
Job description:
1. Communicate with domestic and foreign customers daily by phone and email confirmation to understand testing needs;
2. Able to conduct contract review, receive samples, and arrange orders to the laboratory according to customer requirements and laboratory operation procedures;
3. Evaluate the test cost, issue a quotation to the customer, and follow up the test collection and bad debts;
4. Coordinate orders internally, provide customers with corresponding information by analyzing potential risks, and handle customer complaints.

Job Requirements:
1. Bachelor degree or above, majors in international trade, English, science and engineering are preferred;
2. CET-4 or above, good listening, speaking, reading and writing skills;
3. Have a good sense of responsibility, carefulness, patience, good teamwork spirit and communication and coordination service ability;
4. Proficient in one of Korean, Japanese, English, French, Arabic, Vietnamese, etc. or proficient in two languages at the same time is preferred.

Salary treatment:
1. Five-day, eight-hour working system, enjoying national statutory holidays;
2. Performance bonus, year-end bonus, annual salary increase;
3. Holiday benefits, birthday parties, irregular travel, departmental activities;
4. Superb team of lecturers and perfect training system;
5. Customize career planning for individuals and provide a good space for career advancement.